E-commerce regulation

Scope

ActiUp is an e-commerce exchange for event tickets. Organisers list, buyers order, and ActiUp handles payment and delivery.

Who takes part

Registered and approved organisers, and buyers with an account.

Listing process

An organiser creates the event, declares its dates, ticket types and prices, then submits it. It becomes public once approved and on sale.

Responsibilities

The organiser is responsible for the event, its schedule and its refund policy. ActiUp is responsible for selling, collecting and delivering correctly.